Chapters Health System
  • Programs & Svcs - LPH
  • Tampa, FL, USA
  • Full Time
  • Admin/Clerical (Non-Clin)


Responsible for the administrative support and office management functions for the Executive Director. Works with minimal supervision, exercising sound judgment and a high degree of discretion.


Adheres to the highest standards of professional values and work ethic, while furthering the Company mission. He/she will uphold confidentiality toward patient/families, colleagues, applicants, sensitive situations arising within the organization as a whole.



  • Business college or secretarial school preferred.
  • Three years experience in a senior administrative assistant capacity preferred.
  • Proficient with of a variety of software programs, including Word and Excel.
  • Well-developed writing and editing skills.
  • Valid drivers' license and automobile insurance.
  • Ability to work with minimal direction exercising discretion and independent judgment.
  • Well-developed communication and employee relations skills.
  • Highly organized and able to effectively manage a number of tasks simultaneously.
  • Ability to handle stress of multiple priorities.          
  • Ability to travel to off-site locations on a daily or overnight basis when required.*                       Competencies:
  • Satisfactorily complete competency requirements for the position.Responsibilities of all employees:
  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

  • Acts in accordance to Company standards in handling/resolving/ensuring customer services, patient/family, staff, and all other internal/external customer concerns/needs are resolved and handled in a timely and effective manner.
  • Anticipates the needs of and provide administrative support for the business and office functions of the ED.
  • Provide back up support to other AA's as requested by ED.
  • Coordinates, schedules and sets up for meetings*; prepare agendas; handle and distribute meeting minutes/packets.
  • Prepares and process spreadsheets and graphics to compile and tabulate data using multiple software programs.
  • Researches and prepares presentations, reports, speeches for the ED.
  • Independently writes and edits correspondence/presentations to Company staff and patient/families, physicians, the public in general.
  • Assists with maintaining job descriptions and performance evaluations for the ED.
  • Maintains productive working relationships with management and staff.
  • Mentors other administrative clerical staff.
  • Manages ED's business travel.
  • Designs systems to improves efficiency and effectiveness of the ED.        


  • Pursues own professional development.
  • Other duties as assigned by the ED.
Chapters Health System
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